The Center For Public Safety

Emergency Operations Planners

The Center for Public Safety stands as the trusted partner for emergency communications and operations centers nationwide, transforming how agencies plan, design, and implement facilities that enhance dispatcher effectiveness and emergency coordination capabilities. With over 350 successful facility assessments under our belt, we bring unparalleled expertise to the complex challenges facing modern emergency communications - from console ergonomics and acoustic engineering to dispatcher wellness considerations and multi-agency coordination needs. Our specialized knowledge has made us the go-to resource for departments seeking facilities that not only meet current operational demands but prepare for tomorrow's emergency management realities. At the forefront of technological innovation, we integrate cutting-edge solutions that revolutionize communications infrastructure and building technologies that reduce call processing times while enhancing dispatcher efficiency and situational awareness. 

Our technology-forward approach ensures your communications center doesn't just keep pace with today's emergency management demands but positions you to seamlessly adapt to tomorrow's crisis response landscape. Discover how our proven approach has helped hundreds of agencies transition from outdated, inefficient dispatch centers to technology-enhanced environments that strengthen both emergency coordination capabilities and community resilience.

Our services

Security officer communicating in control room

Staffing & Salary Range Studies

CPS delivers emergency communications-specific staffing analysis that goes beyond basic personnel counts to optimize center effectiveness and dispatcher deployment. Our proprietary algorithms, developed through extensive collaboration with communications directors and command staff across the country, analyze complex variables from call volume patterns to specialized position requirements that generic staffing models simply cannot address. Our comprehensive methodology examines not just current call management demands but anticipates future challenges through predictive modeling tailored to your center's unique characteristics, growth projections, and APCO/NENA compliance requirements. When presenting to governing bodies, you'll have authoritative, objective comparisons of salary structures, benefit packages, and operational responsibilities from comparable communications centers that strengthen your position during budget negotiations. This strategic approach transforms staffing discussions from subjective debates into evidence-based decisions that protect both dispatcher wellbeing and fiscal responsibility while ensuring appropriate coverage for community emergency response needs.

More info
Red alarm. The offender entered the territory of the protected object. The security service calculates from the surveillance video cameras where the criminal is located.

Spatial Needs Studies

Our Emergency Communications Spatial Needs Assessment delivers actionable intelligence that transforms outdated centers into mission-ready environments supporting modern emergency management requirements. CPS specialists document critical deficiencies that compromise operational effectiveness—from dispatcher console ergonomics to acoustic isolation deficiencies and staff wellness concerns—while mapping precisely how these limitations impact your center's call processing times and emergency coordination capabilities. Through our proven collaborative methodology, we engage stakeholders from communications directors to frontline dispatchers, ensuring every operational need from technology integration to stress reduction spaces is captured in our specialized planning metrics. The resulting comprehensive assessment serves as your strategic blueprint, providing not just square footage calculations but detailed operational justifications that governing bodies understand and support. This strategically structured document transforms complex facility requirements into clear, persuasive evidence that builds consensus around your center's infrastructure needs while establishing realistic budget parameters for implementation.

More info
Request for proposal text on brown envelope

Owner's Representative

CPS serves as your center's trusted advisor throughout the facility development journey, protecting your operational priorities while navigating complex technical requirements that impact emergency communications effectiveness. Our specialized team collaborates directly with your command staff to define critical project parameters that address your unique center needs – from console configurations to technology integration systems and dispatcher wellness areas. We translate these operational requirements into precise RFQ documentation and evaluation metrics that attract qualified architectural and engineering teams who understand the specialized demands of modern emergency communications environments. Throughout the selection process, from submission review to candidate interviews and contract negotiations, we ensure your center's mission-critical needs remain the driving force behind every decision. Our comprehensive oversight continues through bidding and contractor selection phases, providing your leadership team with expert validation that protects both budgetary resources and operational objectives while delivering a facility that enhances dispatcher effectiveness and emergency coordination capabilities.

More Info
Grant Writing & Funding Identification

Grant Writing & Funding Identification

CPS grant specialists bring unmatched expertise to securing federal funding specifically earmarked for emergency communications facility development and technology implementation. Our dedicated team navigates the intricate FEMA grant landscape to identify precisely which programs align with your center's strategic needs - from next-generation 911 technologies to consolidated dispatch infrastructure and dispatcher safety systems. Unlike generalist grant writers, our specialists understand the specific operational language and technical requirements that make emergency communications applications competitive in highly selective funding environments. We meticulously develop your application narrative to highlight critical coordination capabilities and multi-agency response impacts while ensuring every submission detail meets rigorous compliance standards across HMGP, Emergency Management Performance Grants, and specialized communications funding streams. From initial opportunity identification through final submission, our comprehensive approach transforms complex federal requirements into strategic advantages, dramatically increasing your center's funding potential while reducing administrative burden on your command staff.

More info

Public Safety Planning Seminar

Staffing & Salary Range Studies

The Public Safety Facilities Planning Seminar delivers essential insights for emergency communications leaders navigating the complex process of center development and renovation. This comprehensive program brings together specialized experts who understand the unique operational requirements of modern dispatch environments - from console ergonomics to acoustic engineering and stress-reduction systems. You'll gain insider knowledge on securing funding through specialized grants and bond initiatives specifically available to communications centers, while developing a strategic roadmap that aligns your center's operational needs with regional emergency management standards. Beyond presentations, you'll receive customized planning tools and reference materials designed to guide your decision-making from initial needs assessment through construction completion. Whether you're addressing call processing concerns that compromise emergency response or seeking to integrate next-generation technologies that enhance situational awareness, this seminar provides the specialized knowledge that successful emergency communications facility projects demand.

More info

Our Team

Stockton Reeves

Stockton Reeves

With over three decades of experience working alongside emergency communications centers nationwide, Stockton Reeves leads the Center for Public Safety as Executive Director, bringing specialized knowledge in dispatch facility planning that spans regional coordination centers to consolidated PSAP environments. His unique background combines communications system understanding with strategic vision – holding a Bachelor's in Political Science from the University of Florida and an MBA from Rollins College's Crummer Graduate School. Mr. Reeves has developed proprietary methodologies for emergency communications space planning that account for everything from ergonomic console configurations to dispatcher wellness and technology integration requirements. His expertise helps centers navigate complex funding landscapes, identifying federal and state grant opportunities specifically designed for emergency communications infrastructure. Communications directors across the country have relied on Mr. Reeves' comprehensive assessments to transform outdated dispatch centers into modern, operationally efficient coordination facilities that enhance dispatcher effectiveness and emergency response capabilities. His successful portfolio includes specialized projects ranging from next-generation 911 implementations to integrated emergency operations centers that strengthen multi-agency coordination and community resilience.

Resume
Bill Barrett

Bill Barrett

Bill Barrett brings decades of critical funding expertise to emergency communications centers as a government relations specialist with extensive experience navigating complex federal and state funding mechanisms for dispatch services. Since founding SPG in 2006, he has secured millions in grant funding specifically earmarked for communications infrastructure and next-generation technology upgrades across multiple jurisdictions. His comprehensive understanding of legislative priorities stems from his time as Legislative Assistant to State Representative Irlo "Bud" Bronson, where he specialized in public safety communications appropriations and emergency management policy development. With a Political Science background from Western Carolina University, Barrett leverages his position on influential community boards, including the USF Area Community Civic Association and Hillsborough County Parks and Recreation Board, to build crucial relationships between communications centers and the communities they serve. His proven track record includes successfully advocating for emergency communications funding initiatives that have transformed regional coordination capabilities while easing the burden on local taxpayers.

Resume